Your personal information is completely safe with us. This page clearly explains how ptwin collects, uses, and protects your data.
All your data on ptwin is protected by SSL/TLS encryption. Security is ensured at every stage of data transmission.
Your personal information is never sold or transferred to third parties. Your data is used solely to improve our services.
Ptwin only collects information necessary to provide its services. No unnecessary personal data is requested.
Your data is stored on internationally certified secure servers. Regular security audits ensure ongoing protection.
You have the full right to update or correct your personal information at any time. Simply contact our support team.
You can opt out of ptwin's promotional messages at any time. Respecting your preferences is our responsibility.
Welcome to ptwin's Privacy Policy. This document explains how ptwin collects your personal information, how it is used, and how it is kept secure. By using the ptwin platform, you consent to this Privacy Policy.
We believe data privacy is a fundamental right for every user. That is why ptwin has written its Privacy Policy in clear, plain language, so every member in Bangladesh can easily understand how their information is being used.
Our commitment: ptwin will never sell, rent, or transfer your personal information to any unauthorized party.
This Privacy Policy applies to all ptwin services, mobile apps, and websites. If you have any questions, our support team is always ready to help.
Ptwin only collects information needed to deliver its services. We never ask for unnecessary personal data. The categories of information collected are outlined below:
| Type of Information | Example | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC verification and age confirmation |
| Contact Information | Mobile number, email | Account verification and support |
| Financial information | BKash/Nagad/Rocket number | Payment Processing |
| Device Information | IP address, device model, OS | Security & Fraud Prevention |
| Usage Information | Game history, login time | Service Improvement & Responsible Gaming |
Ptwin does not collect any information beyond what is listed above. We will never ask for sensitive details such as your bank account password, card number, or OTP.
Warning: If anyone asks for your password or OTP in the name of ptwin, it is a fraud attempt. Please contact our support team immediately.
Ptwin uses your information only for specific purposes. We never use your data for unrelated reasons. The main purposes for which your information is used are:
Ptwin will never use your information in any way not listed here. If new purposes arise in the future, you will be informed in advance.
Ptwin uses cookies and similar technologies on its website and app. Cookies are small files stored on your device that help the website recognize you.
Types of cookies ptwin uses:
Cookie controls: You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent some platform features from working properly.
Ptwin never sells your personal information. However, in certain limited circumstances, data may be shared with third parties. Those circumstances are clearly outlined below:
Ptwin will not share your information with any party outside the cases listed above. All third parties with whom data is shared are bound by legal confidentiality agreements with ptwin.
Ptwin retains your data only for as long as necessary. All information is kept while your account is active. Some data may be retained for a defined period after your account is closed.
Factors that determine the data retention period:
Once the retention period expires, your data will be securely deleted or anonymized. You may request deletion of your data at any time — however, certain information may need to be retained due to legal obligations.
Under ptwin's Privacy Policy, you have certain important rights over your own data. We fully respect all of these rights.
To exercise your rights: Please notify our support team. We typically process your request within 3 to 7 business days.
Ptwin follows industry-leading standards to keep your information secure. Our security measures are regularly updated and audited.
Please keep in mind that no organization can guarantee 100% security on the internet. Always keep your password safe and avoid logging in from unfamiliar devices.
Ptwin is a platform strictly for adults (18+). We do not knowingly collect information from anyone under the age of 18.
If we become aware that a minor is using ptwin, we will:
A note for parents: If you suspect your child is using ptwin, please contact our support team immediately. We are committed to responsible gaming.
Important: To learn more about responsible gaming, visit our Responsible Gaming page.
Ptwin may update this Privacy Policy at any time. When changes are made, the following steps will be taken:
We encourage you to review this page regularly. If you disagree with any updated policy, you have the option to close your account at any time.
If you have any questions, complaints, or data-related requests regarding this Privacy Policy, please contact us. ptwin's data protection team will handle your request with the highest priority.
We typically respond to privacy-related requests within 24 to 48 hours. Complex cases may take up to 7 business days.
Ptwin's strict privacy policy and advanced security measures keep every piece of your information safe. Register today and join Bangladesh's most trusted gaming platform.